We're always growing!

December Updates, New Departments and a Happy New Year!

Check out our Winter Updates, some new additions to the family, and our wish for you- a very Happy New Year!
Winter Updates Newsletter

City of Columbus Recreation Department
Sublette Recreation
Hilbert College
Trumbull Parks and Recreation

Thank you for being a part of our extended family and trusting us to handle your department with pride and integrity. We wish you nothing but the best in 2022!


The Launch Of A Brand New Knowledge Base

We are so excited to have a brand new Knowledge Base launch this fall for our clients. Check out the announcement!

And of course we are always adding to our family.
Welcome new departments:
Enfield Recreation Department
Town of Needham Community Programming
Leominster Recreation Department
Town of Kingston Springs Parks & Recreation
Garden City Parks and Recreation
Wheatland Recreation


July and August 2021 Updates- Growing in more ways than one!

We are constantly adding to the software, check out our
July Updates
August Updates


Here comes the Sun, some Updates, and some New Departments!

Take a look at our June Updates Newsletter, and see what we've been up to.
We've also been growing, and would like to welcome the following new departments:

City of Mission Parks & Recreation
Lancaster MA Recreation
Lynn Parks and Recreation Department
Dracut Recreation Department
Pittsfield Rereation
Franklin Community Education and Recreation Department
Plymouth Community Education and Recreation
Framingham Community Resource Development
Glennville Recreation Department

And while you're here, we are still looking for a Client Service Specialist! Take a look at the job description below and Apply Here to become part of the family!



Summer is Coming...and so are some New Departments!

Take a look at our May Updates Newsletter, and see what we've been up to.
We've also been growing, and would like to welcome the following new departments:
Town of Stanford Recreation Department
Northampton County Parks & Recreation
City of Los Alamitos Recreation & Community Services
Middletown Township Parks & Recreation
Wrentham Recreation Department
Cohasset Public Schools
Hull Park and Recreation

26 is Hiring a Client Services Specialist

Job Description: A full-time entry level remote position responsible for customer support, troubleshooting, problems, and training of existing clients. Also responsible for updating and creating reference guides. Other roles include assisting other Departments and directing customers to other staff if needed. Reports directly to the Director of Client Services.
Job Benefits: Pay is $32,500 per year. The hours would be 10am to 6pm EST with a half hour paid lunch. Benefits over the first year include 401k with match, health insurance reimbursement, wellness incentive, flexible days off, and two weeks vacation.
Responsibilities and Duties: Familiarize self with the user side of software, including new updates. Be one of the first contacts for calls and emails, discuss issues and refer to other staff. Confer with clients remotely to provide information about the services of the software. Ensure that appropriate actions are taken to resolve client problems and follow up. Keep records of client interactions, including details of the call/email and actions taken. Refer unresolved customer issues to relevant departments for further investigation. Coordinate responsibilities with other staff members. Participate in staff meetings to remain up-to-date on new functions. Welcome new departments and follow up with regular check ins. Update how-to/help documents to account for recent software updates in existing guides. Create new how-to/help materials for new software features. Provide basic training for clients as needed or directed.
Qualifications (Preferred):   College Degree 2 years Recreation experience   1 year Recreation Management Software experience ( preferred)   Applicants from the Northeast encouraged to apply.
How to Apply for the Job: If you are ready to become part of our family, Apply Here with your resume and interest.