News

NEWS

We're always growing!
Jul
27

July 2021 Updates- Growing in more ways than one!

We are constantly adding to the software, and also to the company! Check out our July Updates and our open Client Specialist Position below!

Job Description: A full-time entry level remote position responsible for customer support, troubleshooting, problems, and training of existing clients. Also responsible for updating and creating reference guides. Other roles include assisting other MyRec.com Departments and directing customers to other staff if needed. Reports directly to the Director of Client Services.
Job Benefits: Pay is $32,500 per year. The hours would be 10am to 6pm EST with a half hour paid lunch. Benefits over the first year include 401k with match, health insurance reimbursement, wellness incentive, flexible days off, and two weeks vacation.
Responsibilities and Duties: Familiarize self with the user side of MyRec.com software, including new updates. Be one of the first contacts for calls and emails, discuss issues and refer to other staff. Confer with clients remotely to provide information about the services of the software. Ensure that appropriate actions are taken to resolve client problems and follow up. Keep records of client interactions, including details of the call/email and actions taken. Refer unresolved customer issues to relevant departments for further investigation. Coordinate responsibilities with other staff members. Participate in staff meetings to remain up-to-date on new functions. Welcome new departments and follow up with regular check ins. Update how-to/help documents to account for recent software updates in existing guides. Create new how-to/help materials for new software features. Provide basic training for clients as needed or directed.
Qualifications (Preferred): College Degree 2 years Recreation experience   1 year Recreation Management Software experience (MyRec.com preferred)   Applicants from the Northeast encouraged to apply.
How to Apply for the Job: If you are ready to become part of our family, Apply Here with your resume and interest.

Jul
09

Here comes the Sun, some Updates, and some New Departments!

Take a look at our June Updates Newsletter, and see what we've been up to.
We've also been growing, and would like to welcome the following new departments:

City of Mission Parks & Recreation
Lancaster MA Recreation
Lynn Parks and Recreation Department
Dracut Recreation Department
Pittsfield Rereation
Franklin Community Education and Recreation Department
Plymouth Community Education and Recreation
Framingham Community Resource Development
Glennville Recreation Department

And while you're here, we are still looking for a Client Service Specialist! Take a look at the job description below and Apply Here to become part of the family!

 

May
26

Summer is Coming...and so are some New Departments!

Take a look at our May Updates Newsletter, and see what we've been up to.
We've also been growing, and would like to welcome the following new departments:
Town of Stanford Recreation Department
Northampton County Parks & Recreation
City of Los Alamitos Recreation & Community Services
Middletown Township Parks & Recreation
Wrentham Recreation Department
Cohasset Public Schools
Hull Park and Recreation

May
26

MyRec.com is Hiring a Client Services Specialist

Job Description: A full-time entry level remote position responsible for customer support, troubleshooting, problems, and training of existing clients. Also responsible for updating and creating reference guides. Other roles include assisting other MyRec.com Departments and directing customers to other staff if needed. Reports directly to the Director of Client Services.
Job Benefits: Pay is $32,500 per year. The hours would be 10am to 6pm EST with a half hour paid lunch. Benefits over the first year include 401k with match, health insurance reimbursement, wellness incentive, flexible days off, and two weeks vacation.
Responsibilities and Duties: Familiarize self with the user side of MyRec.com software, including new updates. Be one of the first contacts for calls and emails, discuss issues and refer to other staff. Confer with clients remotely to provide information about the services of the software. Ensure that appropriate actions are taken to resolve client problems and follow up. Keep records of client interactions, including details of the call/email and actions taken. Refer unresolved customer issues to relevant departments for further investigation. Coordinate responsibilities with other staff members. Participate in staff meetings to remain up-to-date on new functions. Welcome new departments and follow up with regular check ins. Update how-to/help documents to account for recent software updates in existing guides. Create new how-to/help materials for new software features. Provide basic training for clients as needed or directed.
Qualifications (Preferred):   College Degree 2 years Recreation experience   1 year Recreation Management Software experience (MyRec.com preferred)   Applicants from the Northeast encouraged to apply.
How to Apply for the Job: If you are ready to become part of our family, Apply Here with your resume and interest.

Nov
18

Welcoming New Departments and sharing some FUN!


Athens-Clarke County Leisure Services
Westport Recreation Department 
City of Allentown Parks & Recreation
Ute Mountain Recreation Center
Marshfield Recreation Department
West Seneca Youth & Recreation
Glastonbury Parks and Recreation
City of Vergennes Parks & Recreation
Isle of Wight County Parks and Recreation
Lancaster Parks & Recreation

Bexley Video post- We just had to share how one of our newest departments is promoting their new software!

MyRec.com was proud to be a small part of the REC 320 Program Planning and Development Class at Southern Connecticut State University! Students were able to get full access and hands-on experience with the recreation management software. They spent the fall semester building their dream program and made those programs live on a MyRec.com Site.

Oct
16

MyRec.com named ARPA Outstanding Business Partner

There are many high caliber professionals working in recreation throughout the state and a number of supporting agencies and facilities that make it all happen. Check out the 2019 Press Release showcasing the recipients of ARPA's most coveted awards.
2019 Press Release