News

NEWS

We're always growing!
Mar
12

MyRec.com is Hiring an Onboarding Specialist

Job Description: A full-time remote position responsible for the boarding of new clients to the MyRec.com System. Onboarding Specialist will work closely with clients in the initial development of their sites. Responsible for interpreting and implementing their activities, memberships, facilities, POS, and financials into the system. This is followed by in-depth training and transitioning of their new site to “live” status. Specialist reports directly to the COO.

Job Benefits: Pay is $33,500 per year. The hours would be 9am to 5pm EST with a half hour paid lunch. Benefits over the first year include 401k with match, health insurance reimbursement, wellness incentive, flexible days off and two weeks vacation.

Responsibilities and Duties: Act as first point of contact for assigned department sites to answer questions and explain their part in the onboarding process. Understand the onboarding process from start to finish, and be able to explain those steps to the client. Organize onboarding steps in order to launch on client’s desired timeline. Keep track of completed tasks and those that are in progress or waiting to be completed. Maintain open, regular communication with client to ensure they submit all required information per desired timeline. Provide detailed training on use of the MyRec site, specific to the client’s needs. Communicate department-specific situations to Client Services when ready to launch. Provide support to Client Services Team in times of high volume.

Qualifications (Preferred):
College Degree
Recreation management experience
2 years Recreation Management Software experience (MyRec.com preferred)
Applicants from the Northeast encouraged to apply

How to Apply for the Job: If you are ready to become part of our family, Apply Here with your resume and interest by April 2, 2021.

Mar
12

MyRec.com is Hiring a Client Services Specialist

Job Description: A full-time remote position responsible for customer support, troubleshooting, problems, and training of existing clients. Also responsible for updating and creating reference guides. Other roles include assisting other MyRec.com Departments and directing customers to other staff if needed. Reports directly to the Director of Client Services.

Job Benefits: Pay is $32,500 per year. The hours would be 10am to 6pm EST with a half hour paid lunch. Benefits over the first year include 401k with match, health insurance reimbursement, wellness incentive, flexible days off, and two weeks vacation.

Responsibilities and Duties: Familiarize self with the user side of MyRec.com software, including new updates. Be one of the first contacts for calls and emails, discuss issues and refer to other staff. Confer with clients remotely to provide information about the services of the software. Ensure that appropriate actions are taken to resolve client problems and follow up. Keep records of client interactions, including details of the call/email and actions taken. Refer unresolved customer issues to relevant departments for further investigation. Coordinate responsibilities with other staff members. Participate in staff meetings to remain up-to-date on new functions. Welcome new departments and follow up with regular check ins. Update how-to/help documents to account for recent software updates in existing guides. Create new how-to/help materials for new software features. Provide basic training for clients as needed or directed.

Qualifications (Preferred):  
College Degree
2 years Recreation experience  
1 year Recreation Management Software experience (MyRec.com preferred)  
Applicants from the Northeast encouraged to apply

How to Apply for the Job: If you are ready to become part of our family, Apply Here with your resume and interest by April 2, 2021.

Nov
18

Welcoming New Departments and sharing some FUN!


Athens-Clarke County Leisure Services
Westport Recreation Department 
City of Allentown Parks & Recreation
Ute Mountain Recreation Center
Marshfield Recreation Department
West Seneca Youth & Recreation
Glastonbury Parks and Recreation
City of Vergennes Parks & Recreation
Isle of Wight County Parks and Recreation
Lancaster Parks & Recreation

Bexley Video post- We just had to share how one of our newest departments is promoting their new software!

MyRec.com was proud to be a small part of the REC 320 Program Planning and Development Class at Southern Connecticut State University! Students were able to get full access and hands-on experience with the recreation management software. They spent the fall semester building their dream program and made those programs live on a MyRec.com Site.

Oct
16

MyRec.com named ARPA Outstanding Business Partner

There are many high caliber professionals working in recreation throughout the state and a number of supporting agencies and facilities that make it all happen. Check out the 2019 Press Release showcasing the recipients of ARPA's most coveted awards.
2019 Press Release

Sep
09

Fall 2020 Seasonal Update & We Are Hiring!

There's been a lot going on...and it won't stop us! Check out our Fall Updates Newsletter.

Aug
12

Golf with MyRec.com Contest

MyRec.com is bringing 2 Lucky Winners to the Connecticut Recreation and Parks Association, Inc. Annual Golf Tournament at the Stanley Golf Course in New Britain CT on 9/23 for a round of golf with cart, lunch and more! Visit our Facebook page to find out how you can win! https://lnkd.in/dN4uaSN

Winners announced: East Windsor and Goshen- Congratulations!